TERMS OF SERVICE - SUMMARY
TERMS OF SERVICE
These Terms and Conditions are the official terms of service for Skinesa®’s website at http://www.skinesa.com (the “Site”). The content, products (“Products”), and services (“Services”) available on the Site are provided to you by Skinesa, Inc d/b/a Skinesa®, and its respective parent companies, subsidiaries, affiliates, and licensors (hereafter, “Skinesa®,” “Us”, “Our”, “We”) subject to the following Terms and Conditions. By accessing or using the Site, you acknowledge that you have read, understand, and agree to be bound by these Terms and Conditions and any other policies and terms posted on the Site.
We reserve the right to update or modify these Terms and Conditions at any time. When changes are made, we will make the revised version available on this webpage. We encourage you to review these Terms and Conditions whenever you purchase Products or Services from or otherwise use the Site. By using this Site, you agree to be bound by the Terms and Conditions that are posted on the Site at the time of your access or purchase.
WEBSITE
The Products and Services on this Site are intended for personal, non-commercial purposes only. Except as expressly permitted in these Term and Conditions, you may not use, reproduce, distribute, adapt, modify, reverse engineer, copy, publish, display, transmit, link, rent, frame, lease, loan, sell, license, or in any way exploit the content or Products or Services of this Site. You agree to use this Site, its content and Products and Services, only for lawful, non-commercial purposes and in compliance with the all international, federal, state and local laws.
The sale or linking of our Products or Services on or to any third-party e-commerce website, marketplace or mobile application without our specific written consent is expressly prohibited.
Skinesa® does not authorize or permit the resale of our Products by unauthorized resellers, retailers or distributors. Any account associated with a purchase order that we suspect is connected with the illegal distribution of our Products, or any other activity that was not pre-approved in writing by an authorized officer of Skinesa®, may be subject to suspension or termination and restrained from further access to this Site. Any open orders associated with such an account will then be cancelled and credited back to the original purchaser. Skinesa® reserves the right to pursue any unlawful reseller, retailer or distributor for violations under applicable law including, but not limited to, The Lanham Act.
Skinesa® only ships Product or Service orders to shipping addresses that are in the U.S.A and have a physical address or USPS Post Office Box. The use of a false name, address, telephone number and/or credit card number to purchase any Products or Services on this Site shall constitute fraud under the laws of the state of Georgia and shall constitute your stipulation and admission that 1) your use of a false name, address, telephone number and/or credit card was and is a fraudulent representation made at the time of purchase; 2) was made with the knowledge of said falsity; 3) was made with the intention to defraud Skinesa®; 4) that Skinesa®’s reliance on your fraudulent representations was and is actual, justifiable and reasonable, and; 5) that Skinesa® was and is damaged by your fraud. You further stipulate and admit that such conduct was and is carried out with fraud, malice and oppression and, therefore, an award of punitive damages is both necessary and proper for such conduct. All instances of fraud shall be prosecuted to the fullest extent of the law.
REGISTRATION
To sign up for the Services, register for an account on the Services (an “Account”). Provide accurate and complete information and keep your Account information updated. You shall not: (i) select or use as a username a name of another person with the intent to impersonate that person; (ii) use as a username a name subject to any rights of a person other than you without appropriate authorization; or (iii) use, as a username, a name that is otherwise offensive, vulgar or obscene. You are solely responsible for the activity that occurs on your Account, and for keeping your Account password secure. Never use another person’s user account or registration information for the Services without permission. Notify us immediately of any change in your eligibility to use the Services (including any changes to or revocation of any licenses from state authorities), breach of security or unauthorized use of your Account. Never publish, distribute or post login information for your Account. You have the ability to delete your Account, either directly or through a request made to one of our employees or affiliates.
SUBSCRIPTION PROCESS, RENEWAL AND CANCELLATION
Currently, we only ship to addresses within the United States. If you purchase a subscription to Skinesa through our Site, we will send you a shipment containing a thirty (30) day supply of skin probiotic supplements from us. Our monthly subscription term is structured to ensure that you do not run out of your probiotic supplements for skin at the end of each month.
Your subscription will continue, and you will be charged, monthly, until you choose to cancel. However, please note that all fees for the Services after 90 days of first and initial purchase are non-refundable, so if you cancel your subscription, we will send you any outstanding supply of probiotic supplements but will not refund you any amounts for shipments not received as of the date of cancellation. Additionally, if you cancel your subscription and reactivate that same subscription at a later date, you are no longer eligible for a refund. There is no subscription fee associated with your subscription. You will only be charged for the cost of the Product. After your initial monthly subscription period, and again after any subsequent subscription period, your subscription will automatically commence on the first day following the end of such period (each a "Renewal Commencement Date") and continue monthly, at our then-current price for such subscription. You agree that your account will be subject to this automatic renewal feature unless you cancel your subscription at any time prior to the Renewal Commencement Date by logging into your account and going to the "Manage Subscription" page of your "My Account" page.
If you do not wish your account to renew automatically and would like to pause your subscription, or if you want to cancel your subscription, please log into your account and go to the "Manage Subscription" page on your "My Account“ page. By subscribing, you authorize us to charge your payment provider now, and again at the beginning of any subsequent subscription period. We will send you a shipping confirmation email reminder prior to delivery for each subscription period. If you choose to cancel your subscription at any time, your subscription will terminate automatically and we will not charge your payment provider for the subsequent subscription period. You agree that the we may either terminate or suspend your subscription for any reason at any time in our sole discretion.
PRODUCT AVAILABILITY - STRICTLY FOR US RESIDENTS ONLY
The availability and descriptions of the Products included on this Site may vary based on location and timing.
USER CONTENT
Skinesa® welcomes comments and submissions from our Site and Product users. From time to time, you and other users of this Site may have an opportunity to post to this Site your ideas, information, data, text, photographs, graphics, videos, music, sound, messages, and comments, or events, facts, advice, tips, opinions and other material (collectively, the “User Content”).
You do not have to submit anything to this Site, but if you do choose to submit any User Content, it will be deemed non-proprietary and non-confidential and may be used by us, our affiliates or others without restriction. Therefore, if you have an idea or information that you would like to keep confidential or do not want others to use, then do not post it on this Site. We are not responsible for any user’s misuse or misappropriation of any User Content that you post on this Site.
By submitting, sending, posting, uploading or otherwise providing User Content to us, whether solicited or unsolicited, you grant us and our affiliates the royalty-free, fully paid, unrestricted, perpetual, worldwide, irrevocable, non-exclusive, fully transferrable, assignable and sub-licensable right and license to use, copy, modify, publish, adapt, translate, create derivative works from, distribute, commercialize, perform or display such User Content (in whole or in part), and to incorporate the User Content in other works in/of any form, media, or technology (now known or later developed) for any purpose including, without limitation, advertising and promotional purposes. Our reproduction, transmission, publication, broadcast and posting of your User Content may be made without any further consent by you or notice, credit and/or compensation to you or any third parties. We and our affiliates also have the right but not the obligation, to use your username and real name, image, likeness, city, state or other identifying information, if provided by you in connection with your User Content, in connection with any broadcast, print, online or other use or publication of your User Content. Notwithstanding the foregoing, other personally identifiable data, if any, included in User Content shall be handled in accordance with our Privacy Policy.
By submitting any User Content to us and/or our Site, you further represent and warrant that you own or otherwise control any and all rights in and to the User Content, and that our posting and use of that User Content will not infringe or violate the rights of any third party in any manner including, without limitation, any privacy rights, publicity rights, copyrights, contract rights or any other intellectual property or proprietary rights.
YOUR REPRESENTATIONS AND WARRANTIES
You represent and warrant that: (i) you are above the legal age of majority in your jurisdiction of residence; (ii) you have not previously been either suspended or removed from this Site; (iii) you do not currently, nor will you at any given time in the future, have more than one (1) customer account for this Site; (iv) you will provide us with true, accurate, current and complete information if you register for an account and/or Order; and (v) you have capacity and authority to enter into these Terms and Conditions and, in doing so, will not violate any other agreement to which you are a party.
If we believe or suspect that your account information is not true, accurate, current or complete, we may deny or terminate your access to this Site (or any portion thereof).
INTELLECTUAL PROPERTY AND TRADEMARK RIGHTS
This Site and all of its contents including, but not limited to, articles and other text, photographs, images, illustrations, graphics, video material, audio material (including musical compositions and sound recordings), logos, trademarks, trade names, titles, characters, names, software, graphics and button icons, excluding User Content (collectively, “Proprietary Material”), are protected by copyright, trademark and other laws of the United States, as well as international convention and the laws of other countries. All Proprietary Material on the Site is owned or controlled by Skinesa® or by third parties that have provided rights thereto to Skinesa®.
Except as otherwise provided in these Terms and Conditions or with our express prior written permission, you may not use, publish, reproduce, display, create derivative works from, reverse engineer or decompile, disassemble, distribute, license, transfer, sell, copy, post, publicly perform or display, enter into a database, upload, transmit or modify the Proprietary Material or any portion thereof, for any purpose or by any technology or media now known or later developed.
Modification of the Proprietary Material on this Site or use of such Proprietary Material for any purpose is a violation of our copyright and other proprietary rights.
CLAIMS REGARDING COPYRIGHT INFRINGEMENT
If you are a copyright owner, or an agent thereof, and you believe that any User Content or other content on this Site infringes upon your copyright, you may submit us a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
Identification of the copyrighted work claimed to have been infringed or, if multiple copyrighted works are covered by a single notification, a representative list of such works;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which should be disabled, and details reasonably sufficient to help us locate the material on the Site;
Information reasonably sufficient to permit us to contact you (i.e., your name, address, telephone number, and, if available, your e-mail address);
A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
A statement, under penalty of perjury, that the information in the above notification is accurate and that you are the owner, or are authorized to act on his or her behalf, of an exclusive right that is allegedly infringed; and
Your physical or electronic signature.
You may submit your notification to us via email at: support@skinesa.com, with “DMCA Notice” in the subject line.
Only DMCA notices should go to the email listed above. Any feedback, comments, requests for technical support, questions about Products or Services, and other communications should be directed to our customer service department at 1-877-SKINESA. You acknowledge that if you fail to comply with each of the requirements set forth above, your DMCA notice may not be valid.
After receiving a notification of infringement, we will investigate the claim and take appropriate actions under the DMCA and other applicable intellectual property laws. Upon receipt of notices that substantially complying with the DMCA, we will act expeditiously to remove or disable access to (i) any material claimed to be infringing or the subject of infringing activity, and (ii) any reference or link to material or activity that is claimed to be infringing. We will take reasonable steps to promptly notify the owner that we have removed or disabled access to such material.
If User Content provided by you was removed, or access to which was otherwise disabled, and you believe such User Content is not infringing or that you otherwise had authorization to post and use the content in your User Content, you may send a written counter-notice to the Copyright Agent listed above, containing the following information:
Identification of the User Content that was removed or access to which was disabled and the location at which the User Content appeared before it was removed or access to which was disabled;
A statement under penalty of perjury that you have a good faith belief that the User Content was removed or disabled as a result of mistake or a misidentification;
Your name, address, telephone number, and e-mail address;
A statement that you consent to the jurisdiction of the federal district court in Atlanta, Georgia and a statement that you will accept service of process from the person who provided notification of the alleged infringement; and
Your physical or electronic signature.
If a proper counter-notice is received by the Copyright Agent, we may send a copy of the counter-notice to the original complaining party, informing that person that we will replace the removed content or cease disabling access to it within ten (10) business days. Unless our designated agent first receives notice from the original complaining party that such party has filed an action seeking a court order against the User Content provider, the removed content may be replaced, or access to it may be restored.
RETURN POLICY
Skinesa® offers a risk-free 90-Day Money Back Guarantee on all products purchased through our website. To ensure your satisfaction, we have now made it even easier to receive a full refund.If at any point during your refund process you have a question or concern please contact our Customer Service at support@skinesa.com
Thanks for your patience and understanding as we have to ask for a picture of the empty bottles to prevent fraudulent resellers who refund and resell. If you aren't fully satisfied for any reason, we really do want to refund you.
EXCHANGE POLICY
Probiotics cannot be exchanged.
90 DAY SATISFACTION GUARANTEE
Return Skinesa Product for any reason for a full refund within 90 days of first and initial purchase. Please call prior to returning any Product.
DISCLAIMER
Skinesa® (INCLUDING OUR PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, THIRD PARTY CONTENT PROVIDERS, MERCHANTS, SPONSORS, LICENSORS AND THE LIKE, AND THEIR RESPECTIVE DIRECTORS, OFFICERS, MEMBERS, MANAGERS AND EMPLOYEES (COLLECTIVELY, “RELATED PARTIES”)) PROVIDES THE SITE, PRODUCTS, AND CONTENTS OF ITS WEBSITE ON AN “AS-IS” BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THE WEBSITE. TO THE FULLEST EXTENT PERMITTED BY LAW, Skinesa® AND ITS RELATED PARTIES DISCLAIM ALL SUCH REPRESENTATIONS AND WARRANTIES INCLUDING, FOR EXAMPLE, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Skinesa® AND ITS RELATED PARTIES DO NOT HAVE ANY OBLIGATION TO VERIFY THE IDENTITY OF ANY PERSON SUBSCRIBING OR USING THIS SITE. THEREFORE, WE DECLINE ALL LIABILITY WHATSOEVER FOR IDENTITY THEFT OR ANY MISUSE OF YOUR IDENTITY OR INFORMATION.
IN ADDITION, Skinesa® AND ITS RELATED PARTIES DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THE SITE IS ACCURATE, COMPLETE OR CURRENT.
NOTICE REGARDING HEALTHCARE ADVICE
No content contained in this Site is intended as, nor should be construed as, medical advice. Consumers should consult with their healthcare professional for individual medical recommendations. The information in this Site concerns lifestyle modifications and Dietary Supplements. They are not drugs. ALL Dietary Supplements, including Skinesa Skin Probiotic, are not intended to diagnose, treat, cure, or prevent any disease. Skinesa does not receive compensation for studies referenced in articles on this Site; products mentioned in the same article should not be considered an endorsement by the author of the study.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
This site offers health, wellness, fitness and nutritional information and is designed for educational purposes only. You should not rely on this information as a substitute or replacement for professional medical advice, diagnosis, or treatment. If you have any concerns or questions about your health, you should always consult with a physician or other healthcare professional. Do not disregard, avoid or delay obtaining medical or health related advice from your healthcare professional because of something you may have read on this site. The use of any information provided on this site is solely at your own risk. Results do not necessarily reflect typical results from implementation of this lifestyle program or the use of this product.
Nothing stated or posted on this site or available through any services are intended to be, and must not be taken to be, the practice of medical or counseling care. For purposes of this agreement, the practice of medicine and counseling includes, without limitation, psychiatry, psychology, psychotherapy, or providing health care treatment, instructions, diagnosis, prognosis or advice.
PRIVACY
Registration data and certain other information about you are subject to our Privacy Policy, which is available at [https://www.skinesa.com/pages/privacy-policy]
INDEMNIFICATION
By using this Site, you agree to defend, indemnify, and hold us, our parent companies, subsidiaries and affiliates, and each of their respective managers, members, officers, directors, affiliates, employees, contractors and suppliers harmless from any and all claims, liabilities, losses, damages, costs, and expenses, including but not limited to attorneys’ fees and expenses, arising from or in connection with your use of this Site or any Products or Services available on or through this Site, the uploading, posting, e-mailing, or transmission of any User Content or other materials, infringement of any Proprietary Material, or any violation by you of these Terms and Conditions, the Privacy Policy or any other policy posted from time to time on this Site applicable to your use of this Site. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with and assist us in asserting any available defenses.
ARBITRATION AGREEMENT
Please read the following arbitration agreement in this Section ("Arbitration Agreement") carefully. It requires you to arbitrate disputes with us and limits the manner in which you can seek relief from us.
Applicability of Arbitration Agreement. You agree that any dispute, claim or request for relief relating in any way to your access or use of the Site, to any Products sold or distributed through the Site, or to any aspect of your relationship with us, will be resolved by binding arbitration, rather than in court, except that (1) you may assert claims or seek relief in small claims court if your claims qualify; and (2) you or we may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). This Arbitration Agreement shall apply, without limitation, to all disputes, claims or requests that arose or were asserted before the Effective Date of this Agreement or any prior version of this Agreement.
Arbitration Rules and Forum. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to Skinesa, Inc. 10800 Alpharetta Hwy #208, Roswell, GA 30076. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims under $250,000, not inclusive of attorneys' fees and interest, shall be subject to JAMS's most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other claims shall be subject to JAMS's most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/. JAMS's rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. If the arbitrator finds that you cannot afford to pay JAMS's filing, administrative, hearing and/or other fees and cannot obtain a waiver from JAMS, we will pay them for you. In addition, we will reimburse all such JAMS's filing, administrative, hearing and/or other fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous.
You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the country where you live or at another mutually agreed location. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
Authority of Arbitrator. The arbitrator shall have exclusive authority to (a) determine the scope and enforceability of this Arbitration Agreement and (b) resolve any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and us. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum's rules, and the Agreement (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and us.
Waiver of Jury Trial. YOU AND SKINESA, INC. HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and we are instead electing that all disputes, claims or requests shall be resolved by arbitration under this Arbitration Agreement, except as specified in 1 above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.
Waiver of Class or Other Non-Individualized Relief. ALL DISPUTES, CLAIMS AND REQUESTS FOR RELIEF WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS, ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If a decision is issued stating that applicable law precludes enforcement of any of this section's limitations as to a given dispute, claim, or request for relief, then such aspect must be severed from the arbitration and brought into the Federal or state courts of Atlanta, Georgia. All other disputes, claims, or requests for relief shall be arbitrated.
30-Day Right to Opt Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to the following address: Skinesa, Inc. 10800 Alpharetta Hwy #208, Roswell, GA 30076 or at support@skinesa.com, within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, the email address you used to set up your account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.
Severability. Except as provided in 5 above, if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect.
Survival of Agreement. This Arbitration Agreement will survive the termination of your relationship with us.
Modification. Notwithstanding any provision in this Agreement to the contrary, we agree
that if we make any future material change to this Arbitration Agreement, you may reject that change within thirty (30) days of such change becoming effective by writing Company at the following address: Skinesa, Inc. 10800 Alpharetta Hwy #208, Roswell, GA 30076 or at support@skinesa.com.
LIMITATION OF LIABILITY
WE AND OUR RELATED PARTIES SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF, INABILITY TO USE, OR RELIANCE UPON THE SITE, ITS CONTENT OR ANY PRODUCT SOLD OR ADVERTISED ON THE SITE. THESE EXCLUSIONS APPLY TO ANY CLAIMS FOR INJURY, LOST PROFITS, LOST DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY COMMERCIAL DAMAGES OR LOSSES, EVEN IF WE KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY, AND THE LIABILITY OF OUR RELATED PARTIES, SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.
WE DO NOT ENDORSE AND ARE NOT RESPONSIBLE FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, INFORMATION, ADVICE OR STATEMENT ON THE SITE. UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH THE CONTENT ON THE SITE OR USE OF ANY PRODUCT ADVERTISED OR SOLD ON THE SITE. IT IS YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS AND/OR USEFULNESS OF ANY INFORMATION, OPINION, ADVICE, STATEMENT OR OTHER CONTENT AVAILABLE THROUGH THE SITE. PLEASE SEEK THE ADVICE OF A PROFESSIONAL, AS APPROPRIATE, REGARDING THE EVALUATION OF ANY SPECIFIC INFORMATION, OPINION, ADVICE, STATEMENT OR OTHER CONTENT ON THE SITE.
IN THE EVENT OF ANY ISSUE YOU ENCOUNTER WITH THIS SITE OR ANY CONTENT, YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THIS SITE. IN THE EVENT OF ANY PROBLEM WITH PRODUCTS THAT YOU HAVE PURCHASED THROUGH THIS SITE, YOU AGREE THAT YOUR SOLE REMEDY, IF ANY, IS TO SEEK A RETURN AND REFUND FOR SUCH PRODUCTS IN ACCORDANCE WITH THE POLICIES POSTED ON THIS SITE. YOU FURTHER ACKNOWLEDGE AND AGREE THAT ANY CAUSE OF ACTION OR CLAIM THAT YOU MAY HAVE WITH RESPECT TO YOUR USE OF THIS SITE OR ANY CONTENTS OR PRODUCTS OBTAINED, PURCHASED, OR DOWNLOADED FROM THIS SITE MUST BE COMMENCED NO LATER THAN ONE (1) YEAR AFTER THE EVENT GIVING RISE TO THE CLAIM OR CAUSE OF ACTION AROSE.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND Skinesa® FURTHER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.
GOVERNING LAW; MISCELLANEOUS
We control and operate this Site from our offices in the State of Georgia, United States of America. We welcome visitors from all parts of the world; however, all visitors acknowledge that this Site, and all content and Products and Services available on and through this Site, are governed by the laws of the United States of America and the laws of the State of Georgia. We do not represent that the content or Products or Services on this Site are appropriate or available for use in other locations. Persons who choose to access this Site from other locations do so on their own initiative, and are responsible for compliance with any applicable local laws.
By using this Site, you agree that the laws of the State of Georgia, excluding its conflict of laws rules, and these Terms and Conditions, our Privacy Policy and any other policies posted from time to time on this Site shall govern your use of this Site, its content and the purchase of any Products or Services. Your use of this Site, its content and the purchase of any Products or Services may also be subject to other local, state, national, and international laws.
You expressly agree that exclusive jurisdiction for any claim or dispute relating in any way to this Site, its contents, Products, or Services resides in the courts of the County of Fulton, State of Georgia. You further agree and expressly consent to the exercise of personal jurisdiction in federal and state courts of the County of Fulton, State of Georgia, in connection with any such claim or dispute.
If either party is required to retain the services of any attorney to enforce or otherwise litigate or defend any matter or claim arising out of, relating to or in connection with the Site, its content or Products or Services, then the prevailing party shall be entitled to recover from the other party, in addition to any other relief awarded or granted, its reasonable costs and expenses (including, without limitation, attorneys’ fees and costs and/or court costs) incurred in the proceeding.
A printed version of the Terms and Conditions and of any notice or communication given in electronic form shall be admissible in judicial or administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
These Terms and Conditions shall be binding upon and inure to the benefit of each of the parties hereto, and their respective successors and permitted assigns. You may not assign your rights or obligations under these Terms and Conditions at any time. Both parties acknowledge that these Terms and Conditions express both parties entire understanding and agreement, and that there have been no warranties, representations, covenants or understandings made by either party to the other except such as are expressly set forth in these Terms and Conditions. The parties agree that these Terms and Conditions shall be interpreted as though co-drafted by both parties hereto and any rules of contract interpretation favoring one party over the other shall be disregarded. Captions and section headings used in these Terms and Conditions are for convenience only. All necessary provisions shall survive any termination of these Terms and Conditions for any reason. If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary so that these Terms and Conditions will otherwise remain in full force and effect. The failure of Skinesa® to exercise in any respect any right provided for herein shall not be deemed a waiver of any of its rights hereunder. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms and Conditions, and neither party has any authority of any kind to bind the other in any respect. Any specific right or remedy provided in these Terms and Conditions shall not be exclusive but shall be cumulative upon all other rights and remedies set forth these Terms and Conditions and allowed under applicable law.
All Products ship from the United States and customers are solely responsible for the payment of any applicable customs, import, export, and excise duty, VAT and/or other taxes and fees.
CONTACT
Skinesa® Product Support
support@skinesa.com
(877) SKI-NESA
ORDERS, SHIPPING & CANCELLATIONS
Probiotics shipped do not require refrigeration.
All orders received by 11AM Eastern Standard time will be processed the day they are received. Orders arrive in approximately 4 business days. All Next day orders must be ordered by 11AM EST the prior business day. Skinesa cannot guarantee a delivery date.
Skinesa does not ship orders on Saturday or Sunday. Shipping fees are non-refundable except for shipments damaged in transit. Cancellations are accepted if made prior to 8AM Eastern Standard time on the day they are shipping.
LEGAL DISCLAIMER
Skinesa, Inc. dietary supplements bearing the Skinesa® brand label are sold exclusively through domestic distributors. Resale of Skinesa® products is strictly prohibited.
Any unauthorized resale of Skinesa® products voids the guarantee.
Skinesa® is manufactured and inspected in a FDA registered facility certified with the Department of Agriculture and Food, according to Good Manufacturing Practices (GMP). However, the FDA doesn’t approve dietary supplements. This is an important distinction. Unlike new drugs, dietary supplements are not reviewed and approved by FDA based on their safety and effectiveness.
OWNERSHIP OF CONTENT
Reproduction of this web site, in whole or in part, is prohibited by law.
All content included on this Site, such as text, logos, graphics & images is the property of Skinesa, Inc. or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this Site is the exclusive property of Skinesa, Inc. and protected by U.S. and international copyright laws. All software used on this Site is the property of Skinesa, Inc. or its software suppliers and protected by United States and international copyright laws.
YOUR CONTENT
If you use this Site, you are responsible for maintaining the confidentiality of your account and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You must be at least 18 years of age to use this Site. Skinesa, Inc. and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Skinesa, Inc. and its affiliates attempt to be as accurate as possible. However, Skinesa, Inc. does not warrant that product descriptions or other content of this Site is accurate, complete, reliable, current or free of errors.
Unauthorized use of this Site, including but not limited to unauthorized entry into our system, misuse of passwords or information is prohibited.
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MOBILE TERMS OF SERVICE
Skinesa®
Last updated: Feb. 23, 2024
The Skinesa® mobile message service (the "Service") is operated by Skinesa® ("Skinesa®", "we", or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Skinesa®'s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Skinesa® through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Skinesa®. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18662233424 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Skinesa® mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18662233424 or email support@skinesa.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.